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Reviews: What People Think About eMates

Deetz_R

Rating: 2/5

For the last two months the video visit request page will not work. I fill out my request, it says it has been sent and lists it as “requested” then when I refresh the app or open it again later the request is gone. I then check the actual website and there will be no request pending listed. And half the time when I send an email it disappears while it is sending and I have to reboot the app and write the email again.

eMatessucks

Rating: 2/5

How do you credit the account? No directions!!

jsotelojsotelo

Rating: 1/5

This app is super frustrating to try and use. I sent a message, it looks like it was sent (is marked sent), but then it comes up as a “draft” again. There is no record of messages sent. This seems like these should be simple features to include. So confusing.

About eMates

eMates (emailaprisoner.com) has the following goals:

To help family and friends communicate easily and frequently with Prisoners.
To reduce thoughts of self-harm/suicide through increased communication.
To assist Prisoners in preparation for release with multiple partner agencies.

Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication.

Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend.

Please check the locations page to see what features are available at what establishment:

https://www.emailaprisoner.com/content/locations

File size: 45938688

Launched countries: GB

Minimum OS version: 15.0

Release Date: 1646640000000

Published by Unilink Technology Services

Website url: https://www.emailaprisoner.com/

Publisher country: United Kingdom

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