MANO: Food & Grocery Delivery

MANO’s customer service is bad. If you have an issue with your order, do not expect the person that attends you through the “Support Helpdesk” to give you a resolution. The only way you can try getting a resolution is by following up with them constantly and wasting much of your valuable time in the process. They will repeatedly ask you for the order number, they will repeatedly tell you that they’re looking into it without any other detail or follow up, and they will repeatedly ignore you. Their system is lacking and their support staff are either under-trained or insufficient in numbers. If you’re a corporation that requires any special type of invoicing or bulk orders, DO NOT USE MANO, because you will not get the type of professional and timely support that corporate events require. For that, you’re better advised to go directly with the restaurant that does catering.

Mano app has made it tough for its competitors. My favorite app. I have ordered through apps from other countries and Mano app continues to be my favorite and the quickest delivery to date. Job well done. Keep up the great work!!

This is a good concept and has potential, but just like Lekki is popular so are other areas where people without transportation will sure likely to use the advantages of what this app has to offer. If they compile all the estates near a intersection and radius where drivers will be able to benefit it will be great. There several popular restaurants or supermarkets near very established estates but it doesn’t serve those areas, but only near the restaurant itself. I also feel like someone should really canvas the area well for local restaurants or many alike in Ikorodu or other cities near can benefit platform, customers and drivers especially known in the area. Please fix I can see the potential and solution.