App Profile: Live Oak Bank

Android / Games / Puzzles
Live Oak Bank
Installs:
Rating:
2.59
Total Reviews:
78
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Live Oak Bank
Boomdaddy3
Rating: 2/5
I have been a customer of Live Oak bank for a long time. They have had competitive interest rates and continue to do so. However, this is the only reason I continue to use them. I have the same issues that many people have reported here – having to enter my password when I have enabled face recognition login, getting locked out, and most importantly, the inability to deposit anything using their deposit feature. I have called and spoken to the bank many many months ago and they still have not fixed this feature. So the only way I’m able to deposit money into the account is by transferring it from another bank. They have said that they were going to fix it but no actions. The bank works as a place to earn interest but nothing more and support for their application is nonexistent.
BardRaelyn
Rating: 2/5
Once you’re logged in, the app has a clean, functional interface, which I appreciate, although it’s lacking a total balance for all accounts, which is information that’s pretty basic for banking and incredibly useful to have, so I hope they’ll consider adding it. All that aside, I do have one huge gripe about the app: Even though I have biometric login enabled, I almost always have to enter my password, as the app keeps logging me out of the biometric option. This is indescribably irritating, as my password is long and complicated (as a banking password should be), and it’s very easy to mistype on a tiny phone keyboard and not even realize until the app informs me it’s wrong, at which point I have to type it all over again.
mozrt485
Rating: 2/5
I was growing increasingly frustrated that the app kept freezing whenever I attempted to deposit checks. After trying multiple devices for several days, it dawned on me to try a non-iOS device. After 2 tries, it worked. Thank goodness I had a Samsung to try. So now I know not to use any Apple devices and, while it’s still buggy, it eventually works. Customer Support was of no help when I reported this issue with the app.
About Live Oak Bank
Live Oak Bank offers competitive interest rates, no monthly maintenance fees, and a fast and secure connection to your other bank accounts. Enjoy the ease and accessibility of an FDIC insured online bank with unparalleled customer service. Our mobile app is another way we help our customers achieve more.

Mobile banking features
• Manage your profile and account names
• Check balances and search transaction history
• Move Money
• Deposit multiple checks at one time
• Manage Savings and CD interest disbursements
• Manage CD maturity options
• View and download account statements and tax documents
• Manage users on the account
• Open your account through the app
• Manage your external accounts

Live Oak Bank’s mobile banking app is secure, simple, and fast. You can access a real-time view of your finances and manage your account online.


1. Live Oak Bank is a member of the Federal Deposit Insurance Corporation (FDIC). As a Live Oak Bank customer, your Live Oak Bank deposits are insured by the FDIC up to $250,000 per depositor for each account ownership category.

© 2021 LIVE OAK BANKING COMPANY. ALL RIGHTS RESERVED. MEMBER FDIC. EQUAL HOUSING LENDER.
File size: 67805184
Launched countries: US
Minimum OS version: 16.0
Release Date: 1601362800000
Published by Live Oak Bank
Website url:
Publisher country: US
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