App Profile: Artemis RMA Portal

lacyelizabeth

Rating: 2/5

The features in this app should work well, but it always takes forever to log in and sometimes I have to quit the app to try again. There are similar bugs in the messaging feature, requiring me to often restart the app after reading a message (and then having to take the unknown amount of time to log in again). Additionally, the medication section should have the option of taking meds at intervals, such as every other day. I wouldn’t be surprised if a lot of cycles are messed up because of the lack of this feature. It’s really confusing for patients. Hope a lot of these bugs can be fixed soon, especially the login issue.

Lexington283

Rating: 2/5

As others have said— this app is super frustrating. I’ve gotten to the point where when I need to send a message, I type it out and copy it. Try to send, force it to quit. Restart. And then paste message to try again. Everything should work well in theory— but there’s definitely too many bugs. Please do a major overhaul of this app.

Cas714

Rating: 1/5

Honestly, I do not need the added stress and anxiety that this app causes me. The app loads for me but it takes a lifetime for me to see new messages. I email the staff and I do find that I typically get a quick reply from them. I get a push notification when I have a new message. When I go to click the push notification, the new message never loads. I keep exiting the app and restarting…. But never works. I even go as far as logging out, changing my password and reloading it that way, but never works. I even try the desktop version, but never works. I can’t handle knowing I have a response to my question (sometimes time sensitive question) and I can’t even view it. The idea of this app is great, but the execution is awful.