App Profile: SDCCU

gotdetail

Rating: 5/5

That's why SDCCU is rated number #1 trusted, customer service on point and this app is so easy to use, it saves me so much time from visits to the bank and more time with my family. Thank you

Mike13Kansas

Rating: 1/5

I negotiated a pay-for-delete agreement in person with SDCCU and submitted payment as agreed. I was provided with a stamped borrower copy and met with a vice president, who confirmed the account would be deleted from my credit report upon payment. Despite fulfilling my end of the agreement, the negative tradeline still appears on my credit. I attempted to follow up through multiple channels — including email, mail, and in person — and received no resolution. My credit report continues to reflect a derogatory item that should have been removed per our agreement. This situation is damaging, unethical, and violates basic consumer trust. I expected better from a local credit union.

delskiilove

Rating: 3/5

Not a fan of the mobile app—it feels outdated compared to other banks. U.S. Bank’s app has more advanced features and shows real-time transactions, while I notice some transactions here are delayed by a day. Managing multiple accounts is also inconvenient since I have to log in and out of each one, whereas other banks allow all accounts to be viewed under a single login. The credit union itself is great, but I’m not a fan of their mobile banking or ATM system. The ATMs also have a limitation of only accepting $20 bill, which can be frustrating.