App Profile: Airbase: Procure, Pay, Close

Hayley Pogue

Rating: 3/5

The primary use case for this app would be to upload receipts for reimbursement. Unfortunately, the app has made it impossible. Whenever I try to upload a receipt from a saved photo, it shows me old photos out of chronological order, even is my receipt was my most recent saved photo. I have to use the web platform if I want to do anything.

mikepxpx

Rating: 2/5

I was pretty excited to use airbase, but the mobile app is pretty sub par. Two major gripes: 1. After uploading a receipt to a recent transaction, the app tells me I haven’t selected a category even after I undoubtedly selected a category. It then will not let you save the edits you made to the charge. 2. No option to edit/manage transactions for virtual cards. This is especially critical for ride sharing apps where it is more convenient to upload a receipt from your phone in real time, as opposed to downloading an email receipt and uploading through your computer long after your ride. One positive note keeping this from being a one star review - Transactions seems to appear instantly through a notification on my phone after using my physical card. Perfect for capturing a receipt right after you make the purchase.

BCHJ24

Rating: 2/5

Why does it feel like every other time I open this app I am required to download an update in order to use it? I am an iOS engineer, and this is poor development practice and a bad experience for users. There should not be this many breaking changes that require users to go out of their way to update the app in order to accomplish a simple task.