App Profile: Ramp

TotalyNotARobot_

Rating: 5/5

Personally as an enthusiast of wasting my time I really appreciated when it took me 1 hour and having to redo the same thing 5 times over in order to make a single reimbursement. Why would I go through the pesky 2 minute process of drafting an email and sending it when I can take up an entire hour of my life that I will never get back to accomplish the same thing. 10/10 would waste 58 of minutes of my morning again.

BradMacd

Rating: 2/5

Transitioning from Expensify to Ramp and it’s been a tough move. I was not a decision maker on this move. Change can be hard so I’ve given this some weeks to see if it was just the initial transition pains. It is not. While the auto-reading of receipts is an improvement (justification for second star), this was not really a pain point for me as a user of Expensify, and there are some very basic QOL issues with this app that should be very obvious with any basic-level testing. For starters, the most irritating thing is the latency around opening the “drop down” menus. Takes forever for them to populate and I have to tap on them several times to get the list to populate. Every single time without exception. This is a real pain and a real slow down. These should also not have to be manually populated for every expense. After I’ve entered the same value for 50+ expenses, I’m still having to do it every single time. No offer to begin autofilling these spaces and I don’t see any setting to do so either. Also no iPad app? Just the iPhone app, not even upscaled or fitted to the larger screen. Any tech company should be very wary of these red flags, which to me indicate the potential for much more serious corners cut on the back end as well.

bad237

Rating: 4/5

As a small business owner, I can’t say more good things about Ramp and how it has made my life so much easier! I love it and recommend it to everyone I know. HOWEVER, I would at least like to be able to upload, review, and approve Vendor Bills without having to use my laptop or safari on my iPhone or iPad. The mobile browser experience is terrible. In order to access Bill Pay on mobile safari, you have to put your phone in landscape orientation. Once you find what you’re looking for, you have to double tap everything to access it.