TennCare

If I don’t login online every single day the app locks me out and says disabled due to inactivity. Sometimes I can’t log in every day. This needs to be fixed because I’m tired of calling the number and changing my password just to login once and then be disabled the next day!

This is a terrible app. They ask you to take a pic of a document they want yet it never lets you upload it! I go to the website and try to do it there and it takes me 45+minutes and I’m still not done because the website makes it almost impossible to upload one photo! And yes I use my iPhone versus a computer because I don’t own one, so if it’s a matter of ‘using a computer is easier and more convenient’ no. I don’t have access to a computer, that’s why I own an iPhone, so I dont need to purchase a computer. Update this and make this user friendly geez!

It’s the most complicated app I have ever seen. There is to many of the same letters dated on the same day coming in my physical & my app mail box. Saying the same thing but asking you to do what seems to be it over and over again. I submitted documents after documents,but I still get letters and request stating I haven’t. I call they tell me everything is good. Just wait on my certified letter about my appeal’s dates and time.. It’s sooooooo confusing! It literally gives me a headache to deal with it. Be completely honest I can’t tell from the app or calling what the heck I am doing. So no sign of any progress … I feel Like I am running in circles and chasing my tail….