PayTix

If I’m going to enter my credit or debit card info into an app, there isn’t a much sketchier seeming app out there. Here are a few notable issues: - Displays “error processing payment” even though payment is successful - Searching the ticket by Violation # doesn’t always work - Scanning and searching the barcode requires a series of presses of buttons and literally any developer in the last 10 years should be able to do this automatically - I have no idea who actually keeps this app up and who now has my credit card info…it sure doesn’t seem government-run or very secure in any way - Still uses the keyboard icons from much earlier Apple devices (circa 2012) - Hasn’t seen any updates to core functionality in probably 8 years - “Convenience fee” in 2026 for paying tickets online is the most asinine thing I’ve heard of, considering I am literally making less work for everyone by paying online (no human interaction required, payment comes directly from my card)… Online transactions should be fee-free at this point Overall I just don’t understand the choice of this app as a legal way to pay tickets. Doesn’t seem legitimate at all, even though somehow many cities use is as the primary form of online ticket payment.

First, the app displayed error messages saying my debit card wasn’t working. I carefully re-entered my card info multiple times and kept getting the same message. Eventually I went back square one to where you enter your ticket #, and re-entered that. It said I owed $0. So I checked with my bank account and it indicated I HAD been charged - TWICE! This app has a help-support option that just allows you to send them an email. I have sent two emails this way to them. So far no response. Not even a standard automated “we’ve received your message.” Also, no email confirmation of two payments or even a confirmation that I’ve registered with the app. There is no phone number listed on this app or any other way to contact them other than what I’ve described above. No other recourse whatsoever to address this.

This App should of been designed to make paying tickets easier not harder ? First off when you pay the Ticket you are supposed to get a confirmation sent to your email for the payment like a receipt . This App sends nothing to your email to confirm your payments ? When I emailed the developer they said check my spam mail so I did nothing there ? Then they said call the city where I payed for the ticket & ask them for a confirmation ? What why should I even bother using this App this has happened 3 times ? Better to drive to City Hall & pay in person or use there website this App is just Idiotic ???????