App Profile: SSENSE: Shop Designer Fashion
Android / Games / Puzzles
SSENSE: Shop Designer Fashion
Installs:
Rating:
4.92
Total Reviews:
64.51k
Top Countries:
US, CN, CA
< $5k
/mo
40k
/mo
Reviews: What People Think About SSENSE: Shop Designer Fashion
greycanvas
Rating: 5/5
It’s really a nice app that follows the same layout and theme from their actual website. Always wondered when SSENSE would have their own mobile app instead of always having to search through the internet. But one critique that I have for the app is it’s UI. Having 3 products in each row minimizes the products to a smaller size which may cause shoppers to overlook some of the items. I feel as though having 2 products showcased in each row would further accentuate the details within the products and appeal to the shoppers eye even more. But other than that great app!
AzuraSkye
Rating: 1/5
I was a customer of Ssense for many years and as of last January (a year ago), I made the tough decision of no longer ordering from them and had them delete my account altogether. Why? They were not shipping my orders and their customer service was non-existent. Obviously I’m not the only one dealing with providing funds for orders in exchange of goods. If you read their social media comments, you shall come across many similar stories of no shipping and people waiting on their orders or if ever shipped - issues arise with wrong items sent. Sure, their products and website are on par but if delaying or not shipping orders along with no customer service help, those are major issues that I cannot overlook. On the bright side - there are a plethora of other sites that are trustworthy and will ship your items on time and provide help when needed. All I can say is buy at your own risk. The aggravation and frustration with my final orders with them were not worth it at all and very anxiety-inducing.
P.S. Oh, don’t listen to their responses on contacting their customer care - no one answers! So what good does it make? They spend more time on responding here for their app reviews than they do with taking care of getting back to their customers on their late and/or canceled orders.
fkiyvk
Rating: 1/5
I have been using ssense for a few years now and from end of last year I have been seeing a lot of people complaining about it for delayed shipping and problem with returns.
Initially I was pretty lucky all 3 of my orders during the holiday are arrive within a month. However it was totally a nightmare when I started the return. It take forever to get a return label from them. I called them and did many online chat and email after they suspended the call center and I did not get the problem solved in 3 months. After I eventually manage to ship the item back to them they start to reject my return using multiple different excuses. And eventually they are saying the items is damaged and want to reject the return. While they sending the picture, it clearly shows the tag is attached to the product, all the original wrap around of the handbag is there untouched. I even never moved it out of its original box as I initiated return before the item even arrived. The customer service is terrible and there is no respect to their VIP customers. I will never buy from ssense again and don’t let the promotion fool you!!
About SSENSE: Shop Designer Fashion
LUXURY FASHION AND LIFESTYLE DESTINATION
The official SSENSE app offers a seamless shopping experience geared to your needs. Discover new season arrivals, trending designers, exclusive collaborations, and limited-release collections across womenswear, menswear, kidswear, and Everything Else™. Shop a curated edit of over 500 luxury and lifestyle brands, emerging designers, and streetwear labels, including Gucci, Essentials, Aesop, Jacquemus, Moncler, Alexander McQueen, Converse, Balenciaga, Off-White, Saint Laurent, Versace, and hundreds more. Featuring easy navigation, quick searches, simple filters, sales alerts, and daily style drops. The SSENSE app is accessible in English, French, Japanese, Korean, and Simplified Chinese. Delivery to over 150 countries worldwide.
INTUITIVE SHOPPING
Use our filter options to shop by brand or category and explore over 60,000 styles from more than 500 luxury brands and independent designer labels.
PERSONALIZED RECOMMENDATIONS
Browse personalized product selections based on your preferences and recent shopping activity.
UP-TO-DATE ALERTS
Enable push notifications and be the first to know about the latest product drops, new collections, SSENSE collaborations and partnerships, as well as sales and promotional offers.
ORDER TRACKING
Keep track of your shopping history and current orders and get the latest updates on your shipments, all in one place.
STREAMLINED CHECKOUT
Enjoy a seamless shopping experience from product discovery to hassle-free checkout, and expedited delivery.
YOUR WISHLIST
Save your favorite designer styles and lifestyle pieces in your wishlist and add them to your shopping cart when you are ready to purchase.
SOCIAL SHARING
Share your coveted designer styles, notable SSENSE collaborations, and limited-release product drops on your preferred social media network including Instagram, Facebook, Twitter, WhatsApp, and iMessages.
SSENSE (pronounced [es-uhns]) is a global technology platform and fashion and lifestyle shopping destination blurring the lines between culture and commerce. It is renowned for its distinctive offering of established and emerging luxury brands, streetwear labels, and original editorial features and cultural content. Visit www.ssense.com and follow @ssense for new arrivals, exclusive collaborations, special offers, and much more. The customer care team is available in 5 languages, 24/7 at [email protected].
The official SSENSE app offers a seamless shopping experience geared to your needs. Discover new season arrivals, trending designers, exclusive collaborations, and limited-release collections across womenswear, menswear, kidswear, and Everything Else™. Shop a curated edit of over 500 luxury and lifestyle brands, emerging designers, and streetwear labels, including Gucci, Essentials, Aesop, Jacquemus, Moncler, Alexander McQueen, Converse, Balenciaga, Off-White, Saint Laurent, Versace, and hundreds more. Featuring easy navigation, quick searches, simple filters, sales alerts, and daily style drops. The SSENSE app is accessible in English, French, Japanese, Korean, and Simplified Chinese. Delivery to over 150 countries worldwide.
INTUITIVE SHOPPING
Use our filter options to shop by brand or category and explore over 60,000 styles from more than 500 luxury brands and independent designer labels.
PERSONALIZED RECOMMENDATIONS
Browse personalized product selections based on your preferences and recent shopping activity.
UP-TO-DATE ALERTS
Enable push notifications and be the first to know about the latest product drops, new collections, SSENSE collaborations and partnerships, as well as sales and promotional offers.
ORDER TRACKING
Keep track of your shopping history and current orders and get the latest updates on your shipments, all in one place.
STREAMLINED CHECKOUT
Enjoy a seamless shopping experience from product discovery to hassle-free checkout, and expedited delivery.
YOUR WISHLIST
Save your favorite designer styles and lifestyle pieces in your wishlist and add them to your shopping cart when you are ready to purchase.
SOCIAL SHARING
Share your coveted designer styles, notable SSENSE collaborations, and limited-release product drops on your preferred social media network including Instagram, Facebook, Twitter, WhatsApp, and iMessages.
SSENSE (pronounced [es-uhns]) is a global technology platform and fashion and lifestyle shopping destination blurring the lines between culture and commerce. It is renowned for its distinctive offering of established and emerging luxury brands, streetwear labels, and original editorial features and cultural content. Visit www.ssense.com and follow @ssense for new arrivals, exclusive collaborations, special offers, and much more. The customer care team is available in 5 languages, 24/7 at [email protected].
File size: 71221248
Launched countries: CA
Minimum OS version: 15.6
Release Date: 1571608528000
Published by SSENSE
Website url: https://www.ssense.com/en-ca/customer-service/contact-us
Publisher country: Canada
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