Leslie's - Pool Care

This app feels like it was designed in Hootersville on an episode of Green Acres…absolute trash. The first time I ordered through it, I never got what I ordered while someone got my information and started sending me phishing emails that looked legit telling me to click links as my payment was declined. The shopping/cart functionality has been completely broken for weeks. I have been trying to reorder testing disks for their home testing apparatus and it is impossible…and they don’t sell them in the store. So that thing is completely useless and I am considering just sending it back. The only function that is useful is the test tracking…which more often than not isn’t what they tell me I need in store, so upon further examination, it isn’t useful at all. This ship is lost at sea and someone just chucked the compass overboard. Cannot recommend this app for any reason at this time.

I’ve been using Leslie’s for about 20 years now. They’ve always been the friendliest and most helpful/knowledgeable pool supply store I’ve dealt with. I have a 50 year old in-ground pool. Most pool places are done talking to me the minute they hear that. Due to circumstances out of our control, our pool was never opened last year. When I uncovered it this spring, I found brown water that quickly went to black and a stench that could rival a septic tank. I took a water sample into Leslie’s. They tested it, sold me exactly what I needed and gave me detailed, easy to follow instructions. After two days I could see the bottom of the pool and after four days, the water was crystal clear. It was unbelievable. So far this has been one of our best summers ever for the pool, thanks in large part to Leslie’s.

First off, the app is awesome for tracking your rewards points and having easy access to barcodes for redeeming those points in store. Past that I’d give the app one star, there is no easy way to track a pool and separate spa, you have to choose one or the other. On the actual graphs you have no idea what any of the levels are. You get a high or low indication and that’s it. So is the level slightly off or way out of range? You’ll never know using this app. Make sure you get the paper print out at your local store to have proper chemical levels. Leslie’s you’re off to a good start but have a ways to go before you’ll get five stars on this app.