RWJBarnabas Health TeleMed

Dr Voodarla is amazing. She was the most caring doctor I’ve dealt with throughout this COVID process. I don’t know what I would have done without her. My own primary doctor didn’t even return my phone calls, yet Dr Voodarla followed up with me on her own 2 times. She guided me to the treatment that finally cured my virus. I’m am so thankful that I just happened to pick her name from the list. I wish she practiced outside of the hospital because I would definitely use her as a doctor. This TeleMed service has proved invaluable for my treatment and recovery process. I can’t say enough positive things about the service and Dr. Voodarla. It was blessing to be under her care.

It’s great to have access to doctors and I think the app works great. However, I don’t like how we cannot rate or review doctors on there to help other people know who they should go to. I had a doctor inaccurately diagnose me and point blank not care about me as a patient. I had to go to urgent care the next day because I had become a lot worse and this particular doctor on TeleMed was more concerned about me having covid when I did not exhibit any signs or symptoms related to that. The urgent care doctor was even shocked to hear this. I noticed this doctor has numerous poor ratings on other websites too. So consider me shocked that she can still be apart of TeleMed. I think TeleMed needs a section where people can rate these doctors and know who they really are picking.

The ease of telehealth makes me confident to use this feature in future. Since it was my first time using telehealth, I was unfamiliar with using camera which made it difficult to show the injury inside my mouth. I would recommend practicing with camera for inside mouth injuries before calling doctor. Dr. Kaur was professional, asked a lot of diagnostic questions, and explained assessment. Highly recommend!