meterUP Parking

The app failed to notify me at the appropriate time that my meter was about to expire. I verified my setting were correct and it was set up to notify me in the app and through email. The time my parking expired was 1:21 and it was supposed to notify me 15 minutes prior to that. I received the email at 1:15, but only gave me six minutes notice. In addition the app itself never notified me. I had my phone in front of me on a table and no notification came through. When I decided to go to the app to see how much time is remaining is simply said no activity. There was nothing that said your recent parking expired there was no way for me to view my history, which was a glitch in the app. The way the app was formatted on the screen of my phone was faulty. If after manually closing the app it worked...for a while. The menu at the top of the app was cut off on my phone and I couldn’t use it. As a result I received a parking ticket because I was nine minutes late getting back to my car. The app did not notify me and that when I looked at the app it didn’t say anything about my recent activity so I could determine how much time was left or if my time was in fact, up. I sent a message to customer service through the app and over a week later I got a response which referred me to their terms and conditions and essentially told me that they’re not responsible for their app working as intended.

There’s days when the app will give you trouble, won’t except payment or will forget all your “favorite” locations when you go to park. But generally it works (minus all the new pop ups they have alerting you of parking zones and hours that aren’t normally applicable to the zone your parking in). Biggest rip off is that it costs you more money to use the app than it would to use the actual kiosk. It’s the credit charging fee- which I’m sure they could get waved if they spoke to the credit card companies. Overall, it’s worth the download especially because when it rains the kiosks only take credit cards and reject all cash. There’s also times when the kiosks are down completely and the app is the only way to park or you’ll get a ticket from one of the PPA stalking your car to write a ticket the very minute your meter expires even though they’re supposed to wait 2-5 minutes depending on the zone.

This app has saved me so much money, time, and the headaches of dealing with “The Philadelphia Parking Authority” since they are known to regularly ruins people’s days over technicality’s this app is essential if traveling or living in the city and especially if you hope to find philadelphia street parking! Traffic tickets happen everywhere but for some reasons the parking authority in philadelphia is particularly known to be more aggressive with handing out parking tickets, it’s most likely because they must make BANK seeing as though they have many employees in many neighborhoods at the ready with nothing else to do but wait for your meter to run out! This would be so useful to philadelphia to have people dedicated to improving the streets, however if you travel or live in the city you know the state of the streets, there’s a pot hole epidemic, if the philadelphia parking authority provided improvements to the streets or parking spaces (which are a complete mess), I must have missed them. I also don’t think people would be so hostile towards the parking authority if they actually were helpful and had better customer service. So if you have a nice car park in a garage hands down. If you’re adventurous and daring enough to street park you need MeterUP! Five star app!