App Profile: Nikkei Credit Union Mobile

BryceCreamLvr

Rating: 2/5

Although mobile deposits are an option, this app doesn’t allow me to do a mobile deposit. I keep getting a message ‘User Registration Disabled.’ The only option at that point is OK which exits the mobile deposit option. I have called the branch and they have no explanation. I’ve tried deleting and adding the app again. Nothing works. Going to the branch offices is not real convenient for me. I guess my accounts will be frozen forever with my current balances. Thank goodness I belong to other financial institutions that have working mobile deposits. The other problem I have with the app is that the first thing it displays when it opens is to switch to electronic statements followed by a number of other messages. I have to page down twice to get to my balances (which are locked forever because I cannot do a mobile deposit). Messages are NOT my primary concern when I log onto a banking app. I want to see the balances in my accounts. The developers of this app should check how other banking institutions have their opening page layout. This app needs a lot of work.