24GO by 24 Hour Fitness

I woke up today to a message from my banking stating that I was $67 overdrawn in my account. I looked at bank statement and saw a charge from 24 hour fitness. I scrolled down to see another charge from 24 hour fitness earlier this month. I called billing to tell them they’d charged me twice in the same month. The representative on the phone told me that the previous fee, which is more than ten dollars higher than my actually monthly fee was the “annual fee.” Now wait just a second, so not only do I have to pay you a recurring monthly fee, now you are charging us an even higher “annual fee”? I asked, “when did this start” and he said they supposedly had been doing this for a few years now. I have had this 24 hour fitness membership for YEARS and was never charged an “annual fee” on top of my monthly recurring fee. I told him I wanted to cancel and they claimed they could not do this over the phone, that I would have to come in so their reps could manipulate me into staying a member so they can keep over charging my bank account. I’m going to have to go to my bank now and tell them to revoke access to all these recurring charges. But it’s worse than that, my ex, who had the membership with me was named as the main person on my account and she kept using my membership and not paying her way even after she’d ran off and locked me out of my own apartment. Thanks for screwing me over once again 24 Hour fitness. I will make sure to tell everyone not to go to your gym.

I can’t tell you how many times I have sat in corporate training, weekly team meetings, and promoted the importance of sustaining the number one position in your particular market. You can never do it alone. Though many try. I’ve been at homebuilding for 30 years and the goal is always to retain your team by having them work together, building quality relationships with one another and ultimately our clients. Koa, along with, let’s call him, Mr. Tennessee, are the epitome of teamwork. Constantly asking one another how best they could accommodate my goals. They communicated before during and after my workout with Koa. and it’s clear that teamwork is of the highest priority and seems to come very naturally. I do not regret a single bit making the decision to experience your personal training team. Thank you and we’re just getting started.

I signed up for the weight loss program. All the workouts start out with the use of a band but apparently my gym in Fairfield, CA does not have them for use unless I buy one. I asked the front counter as I have never seen those type of bands there. The front desk did not seem to know anything about what the app has, which was disappointing. I think the staff should be familiar with it. The app only allows me to change the type of band workout but doesn’t allow me to delete it all together. The app should not suggest gym workouts with equipment that are not available at EVERY gym. Also the timer is kind of annoying in that it only times the ENTIRE workout, rather than breaking up each portion although it does allow you to pause. So when if part 3 of my workout is to do jumps for one minute, I have to remember if I started that minute at 15:15 and stop myself at 16:15 or what have you. I did the day 2 workout on day 3 instead but there is no option to move stuff around. Also it would be VERY nice if we could track our progress in terms of weights on different machines or exercises. Overall I use the app as a guide but I do my own stuff as well. It’s nice to get out of my comfort zone and same old routine and do something different than what I normally do at the gym.