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Reviews (3)▼
This app does nothing. Tried to access my medical ID card, only to be told it couldn’t load. Nothing else worked for me, couldn’t search to find a provider either. Useless.
I cannot upload claims using app or even on actual website. It’s super frustrating when it’s multiple claims ( it’s a lot of money) and I cannot be reimbursed quickly. I mailed in the superbills and still haven’t been reimbursed. It’d be nice if this would get fixed.
You cannot read the EOBs. You cannot scroll the page to understand what you are looking at in the claims section. EOBs do not open. The only thing I use this for is to see my deductible status and I can barely do that. Do better.
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*** IMPORTANT: If you do not yet have an account with a username and password on your member benefits portal, you must have your Registration ID in or...