noon Shopping, Food, Grocery

I love everything about the app, except recently, I have been facing a problem with this password reset, just after resetting my password and logging in into the app, it logs out after a few minutes, and when I try to log back in, it says my password has expired and I should reset it, and I have done that over 8 times, and it keeps doing the same. Also, about my payment method, there is a pop up error that says, “Payment Method is not available for this order”, if I choose tabby at checkout, I have no debts to be paid to tabby too, but this keeps happening. Kindly please fix this problem as soon as possible, thanks.

A retail PlayStation 5 is roughly 2,000 AED. The retail version of FIFA is roughly 350 AED. However, when they are sold as a bundle (which is the only way that noon sells them), the price jumps to 3,800 AED. So noon is inflating the price by 1,500 AED. This is noon the seller not a third party by the way. In fact, they go even further to say this 3,800 AED price represents a 32% discount!!!! Taking advantage that a product is in short supply and raising the price by over 50% and claiming it represents a 32% discount ,while not illegal, is definitely unethical and a very poor business practice. Most other retailers have taken measures to prevent price gouging, but noon apparently sees it as a core business practice.

Me and my friend ordered a Nintendo Switch same day but couple of hours apart, he got it within 3 days while i still haven’t received it even after more than a week has passed! When contacted customer support they said that they weren’t able to contact me when the phone number was verified and they called me twice! Not only that, they returned it without even contacting me in any way, they could’ve done that by sending an email or calling the number at least 3 times until someone picks up but no they didn’t try. Worst of all is when i was talking to customer support, he said that the product was returned but in the app its self the order is shipped but not delivered and in returns section no request of a return was made no approved request was there. And instead of supplying us with another one with the same price or just sending me the one I ordered, the manager himself told me to order another one thats even more expensive than my previous purchase! Absolutely disgusting. Will never make another off of it.