App Profile: Namshi - Online Fashion Store

Hanan329

Rating: 4/5

I like this app very much, it’s easy to navigate and fast delivery services. However, I noticed there are no details on the handbags regarding the their sizes and there are not even photos of models wearing those bags at least to give us an idea about their sizes. I also wish there were more brands in-terms with clothes and intimate wears for women.

Audeamus1

Rating: 2/5

This review is based on my two experiences in summer 2018. Namahi has a wide range of brands. Quality is excellent and I believe it’s genuine, the website is user-friendly and everything seems smooth until shipping starts. Namshi partnered with Aramex. Aramex is synonymous of slow, unnecessarily complicated shipping company. I bought stuff to take with me to the US and was promised to have them delivered within two weeks. Two weeks passed, I travelled and my stuff wasn't delivered yet. I tried to cancel the shipment a few days before my flight and of course Namshi refused. I was supposed to wait until it was delivered and then return it if I didn’t want it. Really? How could it be possible to do that if I was already gone?! Why the promise to deliver within two weeks max if Namshi can’t live up to their promises. That was last year. I will only order from Namshi if I am super flexible with delivery time.

bamtarohamtaro

Rating: 1/5

Edit: I did get a response to my message but it was entirely unintelligent and assumed that I can’t read the minimum for free shipping, hence I have thought of the lousy customer service i’ve received over the years. Plus the none existing tracking they offer which means I have to leave the app and search online for my order’s whereabouts. Not to mention the number of items that I received that were not matching the description because I would order shoes and get earrings instead. The search bar that resets a million times on its own and glitches as well. And the sub-bar search that cannot ever be detailed neither to search for an item in brand name or in color. So yeah, perhaps a star has fallen down and burnt to its inevitable death so I granted it here for my Namshi review although mere ashes would suffice in this context.