App Profile: AEP Ohio
Android / Games / Puzzles
AEP Ohio
Installs:
Rating:
2.78
Total Reviews:
145
Top Countries:
US
< $5k
/mo
7k
/mo
Reviews: What People Think About AEP Ohio
Batman3589
Rating: 2/5
I recently moved back to Columbus and was glad to know AEP was my provider. The app had been strong/useful in the past making my on the go life easier when it was time to pay my bill. However since downloading the app in September I have had nothing but issues with logging in/reminders resulting in a missed payment(because the reminder feature didn’t save via website, though all information was showing saved as recently as 3-5 days ago). Whenever I try to log onto the app is doesn’t recognize me...which also happens to be true with the website currently. I have tried re-downloading the app several times as well as typing credentials in one keystroke at a time to insure accuracy...the app is a bust but the website will sometimes log me in.
Janae L
Rating: 2/5
If you’re supposed to be able to make payments using this app, I don’t see Wear or Howell. You can view your bill, see how much you owe, but you cannot make a payment, it shows you all the payment options, it even makes you think that you can add payment information to make a payment, but you can do none of these things on this app, that is why I gave it to stars.
Please fix
If you guys can fix these things, the app will get a higher rating for a lot of people. Columbia Gas, you can view your bill there and pay your payment on the application. You cannot do these things for American electric power. The electric company needs to do better. Put some effort into this application.
Npalumbo89
Rating: 4/5
The app is finally working after an update or two. Nice to see the devs reach out in regards to the issue. Seems to be resolved now and I have no issue opening and logging in.
I do however wish there was a section that showed outages...in addition to the report an outage feature.
About AEP Ohio
Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts
*Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts
*Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com
File size: 34061312
Launched countries: AUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVN
Minimum OS version: 13.0
Release Date: 1513119980000
Published by American Electric Power
Website url:
Publisher country: US
