My Breezeline

With all the money that Breezeline takes in, you’d think they could design a better app. Internet charges are not always explained clearly, app has no good options, has a 1980’s format, and what chat options are available if you want to pay less than your bill because they didn’t provide the promised service every day of the month? No chat option for that oft occurring issue when your survice is down you, still pay full price for every second. Basically, not unlike the entire Breezeline Company- it’s like a retired greeter at Walmart- unattractive, clumsy, and not especially customer friendly.

This is the first review I have ever written in my entire life and it is solely due to pure frustration. This could be the worst app of all time. I can’t login to the app to monitor my bill and apparently this is the only way to do that. I expected the switch from “Atlantic broadband” to “Breezeline” to come with some refreshments and improvements but I realize it’s just the same horrible company, with a new name. I hate this company and hate that where I live it is the only option I have. This app has solidified the way I feel about this company. Thank you Breezeline for doing absolutely nothing for me(your customer) and getting away with robbery at this point. I hate you and strongly recommend to anyone, if you have any other options of service, go with them. Don’t use this company.

Needs a lot of improvement ASAP. Payment page is terrible. One can not only automatically fill out credit cards info store on phone, but it also doesn’t work properly given errors all the time. Functionally is very basic. Login with face id or passcode not available, and so on… I do see a lot of improvement from the phone support team. Hope this app gets better soon.