App Profile: Call Guardian for US Cellular

Frank Skabopoulis

Rating: 2/5

I get anywhere from 25-50 spam calls per day, and I am at my wits’ end. I have the Premium version through my plan. When I log in, it says I have 2 of 3 filters activated. The third, which is the Neighbor Spoof Filter, will not turn on. I click the button to turn it on, and it spins nonstop and never finishes, no matter how long I wait. This is likely the feature that would be most useful to me, because every call I get is from a different number. I don’t have time to manually add 50 calls per day to my blocked list. The local US Cellular couldn’t help me. I guess I’m just with this reality. I’m glad I’m not actually paying for the Premium version, though I’m sure the charge is buried somewhere in my plan fees.

mndegroot

Rating: 1/5

Through my U.S. Cellular plan, I am supposed to be able to access the premium plan on Call Guardian for free. But I have repeatedly tried to access it and it continually sends me verification codes to verify my number and then gives me a pop-up that says “Unable to complete action: your account is not authorized to complete this purchase. Please call 611 for assistance and try again” with an “OK” button, while in the background there is a screen that is blue and says “All Done, Congrats! Call Guardian Premium is included with your rate plan and has now been activated in your device”. Once I hit “OK” to the pop-up, it brings me immediately back to the phone number verification screen. I have had Call Guardian installed for a few months now and was excited for such software to exist to put a stop to the literal NON-STOP calls I get from spammers, spoofers, and robo-calls on a daily freaking basis. I have to literally tell people who I want to call me that if I don’t answer, to please, PLEASE, PLEASE leave a voicemail, because otherwise I will just assume their number is spam/spoofed.

Poi-rot

Rating: 1/5

I would recommend this app to no one! Went from hardly any spam calls to dozens a day when I activated this service. Once I uninstalled it my spam calls dropped in number but it’s still a dozen a day or so. The other lines on my plan get very few if any spam calls. What a waste of time and energy trying to use this app. It’s the same three or four spammers calling every time. I can tell because I send the spam calls to voicemail and can see it’s the same messages being left over and over again. I’m disappointed enough that I am strongly considering switching carriers after 20 plus years with US Cellular. If Guardian and US Cellular sold my number then at least give me a kickback to pay for my time in dealing with all this spam. Blocking numbers through the app is also clunky and very inefficient.