Inseego Mobile App

I have the M000 pro. The app i was working fine up until recently. The battery state of charge box disappeared unknowingly. I deleted the app and tried to reload it. Now it doesn’t recognize my phone or the device?. Support has emailed me back essentially saying you have to login to view any of the information you’re looking for. He did try to call me once I missed a call. Then there’s absolutely no way of getting a hold of anybody in Tech Support other than via email, which he seems to only answer every two or three days. The app was pretty useful, and much more simple than having to login to the website every time you want to check something simple. Very frustrating it’s not rocket science.

Do not bother using their app; it’s incredibly bad; they didn’t bother putting a label on the WiFi device so I couldn’t get the sku number; I was only able to log in through the ip address of the device, after I connected to it. This app is pointless and is nothing more than to take up space on your phone, and perhaps to spy and know what you do within your phone. All you have to do is connect to your WiFi device, get the ip address of your device, put it into your device, and the the page will take you to the page to modify the seatings of your device. Their support team is not any better. They never bothered contacting me - lol.

Absolute garbage app. I set up my device and changed the password at initial setup. Now I cannot access the device management on the app because the app says it is not connected. When I try to connect, it tells me to use the default password so it can sync. Of course that is no longer the password that the network is set to, so I cannot access any admin controls for my device.