App Profile: The Health Wallet

Timmy262

Rating: 2/5

It helps in a way when I need my ID cards, but still I’m spending more time on the phone with insurance places just to get the information I need. Usually the I’d cards have my member and group numbers, well there important information on the back of said cards that I can’t access on the app so I have to constantly call and get it. Plus looking up doctors/therapists in my area has gone away. I can’t look up family counseling that I desperately need. I used to be able to, now it’s gone since the last update

Kag2494

Rating: 2/5

This app is extremely buggy. It’s frustrating that it automatically rotates to horizontal, when it honestly works better being vertical. You should allow us to download a pdf instead of a poor screenshot of our plan. Every time I download it blocks the boomy health and phcs portion of our id.

jojobee100

Rating: 5/5

I can find and finally understand all of my benefits. Love that my ID card is right in the same app. I was able to find an in network provider really quickly. The AI bot Benny also helped answer several questions I had.