Campus Federal Credit Union

I have been through a lot over the last several months. That is due to my wife passing away, having to sell my home, moving to a different home and having to change my address, and other things that I had to change as well. Campus Federal were helpful in change things on my account. So, I am now in living in my new norm. And Campus Federal was a part of my new norm.

This credit union has really helped me to manage through hardships. I was divorced, bankrupt, and never had enough money to cover my expenses. I was never judged when I called nor was I made to feel bad about the situation I was in. The $500 bounce protection supported me until I was able to obtain my divorce, and order for bankruptcy. I am not over-drafting as before, I’ve not had to utilize “bounce protection “ in over two months.

1. I liked the login process for the prior app. I liked the user name, countersign image, and password sequence. It gave me confidence that I was not being phished by a counterfeit website. 2. The fact that the system required verification when I got to a bill pay item, seemed odd. If any additional verification is needed after login, it seems that should immediately follow the password. 3. When I tried to use the provided print feature for a bill pay confirmation number, the app locked on a white screen with the Campus Federal heading and would not navigate off of that screen. Sent from my iPad