App Profile: EFCU Financial Mobile Banking

Bonnie Gomez

Rating: 5/5

Best banking ever, so many improvements. Only thing that would be better is a satellite or an ofgice here in west Baton Rouge parish. My husband said if y’all would have a branch here all our business would return EFCU. And our hundred of friends agree.

Jillibean70

Rating: 3/5

On Saturday November 4th, app started having issues. It would load finally and show balances but you couldn’t load the debts. After a minute or two a box popped up saying there was a load error and to call a number. Well waited until today after having issues all weekend. Figured there would be no one to talk to on weekend. We my husband and I called at different times of the day all day today and no one answered the phone! Then it was coming up saying the whole site was having issues. Still can’t see anything and it has been 3 days! The the heck!

Latetotheshoe

Rating: 4/5

Touch ID worked flawlessly on earlier versions of the app popping up as soon as the app fully opened. Then, I assume in a later version, it always said it “timed out” opening which required that I hit the Touch ID area on the opening screen to get Touch ID up again to sign in. On this newest version I am unable to get Touch ID up even by manually starting it. Please get this fixed.