EFCU Financial Mobile Banking

I transferred to this bank mid last year. I didn’t any have major issues at the time aside from the confusion with Zelle. Now more than often, the app freezes way to much to the point that I can’t unlock my card. The app ALWAYS has an “error occurred”. This is ridiculous!! It’s bad enough how outdated the app is…but to constantly have an error happen is just ridiculous!! While this credit union may have its perks, I’d highly recommend rethinking this being an option. No sense of keeping an account with a bank when you can’t hardly access it!

On Saturday November 4th, app started having issues. It would load finally and show balances but you couldn’t load the debts. After a minute or two a box popped up saying there was a load error and to call a number. Well waited until today after having issues all weekend. Figured there would be no one to talk to on weekend. We my husband and I called at different times of the day all day today and no one answered the phone! Then it was coming up saying the whole site was having issues. Still can’t see anything and it has been 3 days! The the heck!

This app will ask you to sign in and verify yourself over and over. It will not save settings like password, face recognition and instant balance. You are locked out of your account. Then hours later you try and it will work fine. Very frustrating.