PushTracker™

As long as Bluetooth has been around you’d think there wouldn’t be all these issues. Even knock-off headphones pair and stay connected easier. I’ve had the same issue as others; says it is connected but then it can’t find it, etc. However, if you hold your mouth just right and power on and off the PushTracker watch; start and restart the iOS app; push different combinations of buttons on the watch; start and restart the entire process again: eventually it will work until next time. How about a free upgrade to the E2. Never did understand why the buttons on the PushTracker watch that normally comes with this thing is so incredibly hard to press without fingernails.

The PushTracker app seems to disable the tic watch features on the watch. I will continually say it’s not connected to Bluetooth but the PushTracker app says that it’s working fine. It’s very confusing. If we have to pay for $160 watch out of pocket, in some instances, I think it would be more beneficial if tic watch actually got to use all of its features. And I don’t understand why this app isn’t compatible with Apple Watch it’s kind of ridiculous really. I never had any luck with the old PushTracker and I’m having less issues with the Bluetooth on this one hooking up to the actual smart drive. But as I said you can’t use the watch full of features because apparently the PushTracker app takes over everything. I’ve tried resetting it several times and it continually does the same thing.

Tried to update the firmware to 1.4 but the app will not pair with my wristband, even though the wristband indicates it is paired by showing the check mark. After trying about 20 times I finally deleted the app from my iPhone 7 and reinstalled it. Finally it paired and I was able to update the firmware. However, it took several connections and unconnections to get the device to complete the update and show that the SmartDrive Bluetooth and SmartDrive microprocessor were updated. I have never been able to easily connect the app with the smart drive and so I rarely ever do. I am glad that this time Max Mobility sent an email about the new version because I was 2 versions behind in updates! I hope they continue to communicate with their customers. Since these devices are not only more expensive than our wheelchairs in some cases, and an invaluable part of our daily lives, I think Max Mobility owes it to their customers to communicate better. Only 4 stars because the app has issues with pairing. Not sure if it's just me or if others have issues as well.