App Profile: FirstMobile App

Adebukolami

Rating: 3/5

The update is OK but you guys supposed to allow another means of login apart from atm card I lost my atm card last two weeks now and now that I want to login to my mobile bank app I can't just because I don't have atm and for me to get another atm it will take some times cause where I am is a rural area where there's no bank. I don't really like using USSD cause it too frustrating for me You guys should try to reconsider and do another update that will allow use to login with our mobile number or email please

Commy Agu

Rating: 1/5

There’s nothing wrong in doing an update to your app to enhance the use of the app but what is a big problem is the option you guys gave to access the app. I haven’t used my ATM card in years because I use my mobile app to do transactions like transferring money, and checking my account activities. You guys supposed to give us another option on how to log , for instance using our emails that we used when we open account or log back in using our mobile app login. If I can’t have access to my account, tell me of what benefit is this your update because it’s not making sense to me being logged out of my mobile app just because you did an update. I’m not even in Nigeria now tell me what I’m supposed to do now . If this issue cannot be resolved that means any time I’m in Nigeria, I have to look for another bank to be banking with. And all the people that I introduced to first bank I will let them know this problem so that they can find another better bank to be banking with . This is really frustrating.

opilo1

Rating: 5/5

I’ve been using the app now for a couple of years and wanted to wait and see how the app worked before I offered up my review. I must admit that it’s been pretty good to navigate the app to conduct several and different tasks. It’s worked quite well while transferring money into my savings account from either in Nigeria or while in California. I haven’t had a problem using the app to perform fx transfers from my First Bank $ account into my Naira account. I’ve also used the app to buy and send data to folks in Nigeria. So, notwithstanding the issues noted by other users, I must say I haven’t experienced any of them, and it could be that they experienced their issues way back. Keep up the good work, First Bank.