App Profile: Deliveroo: Food & Shopping
Android / Games / Puzzles
Deliveroo: Food & Shopping
Installs:
Rating:
4.65
Total Reviews:
190.77k
Top Countries:
GB, FR, IT
< $5k
/mo
400k
/mo
Reviews: What People Think About Deliveroo: Food & Shopping
Abdullah Alrashedi
Rating: 1/5
When you place the order first thing they charge you which is “normal”. But, sometimes the restaurant or the café you ordered from refuse the the order for any reason “Examples” 1- they closed already, 2- they busy at the time you placed your order, or what ever reason. So, in that case your money should be refunded to your APP Balance or your Credit Card which is normal?. But they didn’t, and you have to talk to them? You can’t reach them, no phone numbers no customer care, no support at all. They force you to send an email explain to them what is happened and then they will tell you it will be refunded in about 14 “Working Days” which is 21 Day’s!! I my self been a month and didn’t receive My money at all. I tried to reach them via email many time explaining my issues over and over again but noting changed. I hope no one get robbed by this Trash company and STAY AWAY STAY SAFE!!! Please I’m afraid these kind of companies just steal hard working people money by different names and logos. For the record I will file a complaint to my local police station and will go to court to get my money back from those Thief's!
lovely night15
Rating: 1/5
So I’m from the United States, and I was using Deliveroo for groceries. I found the app itself to be extremely inaccessible, often times when I was trying to look for specific items, the app would jump around as I was searching on the screen. Whenever I wanted to delete the search field and put another item in it, often times the search field would kick me out and I’d have to click on it to clear it several times. Just writing this review has been a challenging process, with the search field often kicking me out. I’ve never had so much trouble writing a review on a page before. When the drivers were trying to reach out to me, I was wanting them to text me because obviously I can’t call from the US, and I wasn’t even able to have access to texting them back, only calling. They did try to text me, but there was no way to text them. There was some refunded items in my order one of them, and when I was trying to look at the refunded items in the receipt, it wouldn’t allow me to do that either. I logged in several times, and it said something had gone wrong each time. Overall, I would not ever use this app again for delivery. The amount of money that I paid with all three of my orders, and the service I received is appalling, absurd to be honest. The developers need to do a better job of making this app accessible for all disabilities, and definitely more accessible for people that are not from the UK, for visiting purposes.
ladykate08
Rating: 1/5
I ordered some wine and when the driver arrived, he asked for ID. I went to show him my phone and he said it had to be original ID which I did not have on me so he left with the wine. I called Deliveroo and asked if he was returning the wine to the store and they said “no, he is under no obligation to” so he simply kept it, and Deliveroo refused to refund me to refund me because I could not produce ‘original’ ID so the delivery guy got to enjoy the wine that I paid for which is absolutely ludicrous. It’s a loophole in their terms and conditions that empowers delivery riders and totally exploited me. I’m in nearly 50 not 18 and had a house full of children so clearly there was no question around my age. Since when does a copy of your license or passport on the phone not suffice for a delivery? He knew what he was doing. The fact Deliveroo wouldn’t refund me is a disgrace, so I’ve taken it up with my bank. Be aware of this scam/loophole that serves Deliveroo and their riders… i’m a confident I am not the first person this has happened to.
About Deliveroo: Food & Shopping
Your favourite takeaways and groceries, delivered to your door. Craving something delicious? With Deliveroo you can order takeaways and eat from food delivery favourites. Or take the eek out of the weekly shop with a grocery delivery from your favourite supermarkets. What's on the menu?
Order from the best local restaurants near you
In the mood for something special? Whether you’re craving a burger, fried chicken or your taste buds are tingling for something new, everything is on the menu with this food app. Nothing beats a home delivery.
From the nation’s most-loved restaurant chains, to local legends and top takeaways, we’ve got them all just waiting to be delivered to you, freshly prepared and ready to eat. From Chinese to Cuban, sushi takeaway to salads and pizza to Peruvian, there’s a food delivery option for everyone on Deliveroo.
Ready to discover drool-worthy deals?
Serve up some exciting savings, feast your heart out with family-sized meal deals and discover our delicious discounts. With Deliveroo you can save BIG when you order from your favourite local restaurants, enjoy a fast food takeaway or get groceries delivered straight to your door.
Order your way
With Deliveroo it’s easier than ever to order food delivery from restaurants near you. You can search in your area by:
• Your favourite cuisine, dish or restaurant brand
• Your dietary needs, whether that’s vegan, gluten-free or anything else
• The fastest delivery time, the top rated takeaway in your area and more
Your convenience
We want to make it easier to get the food you love. You can:
• Schedule your food delivery. Busy day? With Deliveroo you can schedule your food to arrive home at the same time as you, so that your food delivery is hot and ready to eat
• Search for the latest takeaway deals and discounts in our “Offers” section
Track your food
You’ll know exactly where your food delivery is with our tracker, where you can:
• Track the progress of your food and grocery delivery being made in real-time
• Be alerted when your rider is on their way and close to you
• Share your tracker with a group for larger orders
Enjoy our offers
Download the app to browse our discounts:
• Use your discount codes
• View the latest takeaway deals in our “Offers” section
• Filter grocery stores by offers available
Loved by you, delivered by us
Join the millions of people who have already downloaded Deliveroo.
Get your food or groceries delivered now or later. Whether you’re in the mood for something special, your favourite curry or burger restaurant, or you fancy a small snack to eat or some cheeky fast food, download the Deliveroo app and we’ll deliver straight to your door in minutes.
Order from the best local restaurants near you
In the mood for something special? Whether you’re craving a burger, fried chicken or your taste buds are tingling for something new, everything is on the menu with this food app. Nothing beats a home delivery.
From the nation’s most-loved restaurant chains, to local legends and top takeaways, we’ve got them all just waiting to be delivered to you, freshly prepared and ready to eat. From Chinese to Cuban, sushi takeaway to salads and pizza to Peruvian, there’s a food delivery option for everyone on Deliveroo.
Ready to discover drool-worthy deals?
Serve up some exciting savings, feast your heart out with family-sized meal deals and discover our delicious discounts. With Deliveroo you can save BIG when you order from your favourite local restaurants, enjoy a fast food takeaway or get groceries delivered straight to your door.
Order your way
With Deliveroo it’s easier than ever to order food delivery from restaurants near you. You can search in your area by:
• Your favourite cuisine, dish or restaurant brand
• Your dietary needs, whether that’s vegan, gluten-free or anything else
• The fastest delivery time, the top rated takeaway in your area and more
Your convenience
We want to make it easier to get the food you love. You can:
• Schedule your food delivery. Busy day? With Deliveroo you can schedule your food to arrive home at the same time as you, so that your food delivery is hot and ready to eat
• Search for the latest takeaway deals and discounts in our “Offers” section
Track your food
You’ll know exactly where your food delivery is with our tracker, where you can:
• Track the progress of your food and grocery delivery being made in real-time
• Be alerted when your rider is on their way and close to you
• Share your tracker with a group for larger orders
Enjoy our offers
Download the app to browse our discounts:
• Use your discount codes
• View the latest takeaway deals in our “Offers” section
• Filter grocery stores by offers available
Loved by you, delivered by us
Join the millions of people who have already downloaded Deliveroo.
Get your food or groceries delivered now or later. Whether you’re in the mood for something special, your favourite curry or burger restaurant, or you fancy a small snack to eat or some cheeky fast food, download the Deliveroo app and we’ll deliver straight to your door in minutes.
File size: 200551424
Launched countries: GB
Minimum OS version: 16.0
Release Date: 1470203684000
Published by Deliveroo
Website url: https://deliveroo.co.uk
Publisher country: United Kingdom
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