HRT GoMobile

Many of times the app will crash every time you opened it and restarting your phone or the app won’t help. Dangerously unreliable considering people have their money on this app and you still may not be able to pay for your fare. The least any app can do in 2026 is open… Only app I ever had act like this. Plenty of memory available on my phone as well.

I found the app easy to use and very helpful for traveling around VA beach.

Year after year I’m amazed they still require exact change or a paper ticket on the ferry. Then I heard about this app. Sounded cool, so here I am. First, when I set up my account, it says the wallet on my phone won’t work while I’m using the app. What!? That’s a first. Second, the app thinks it’s tomorrow! Seriously, whenever I try to plan a trip, it says my dates are outside of range, and the low date of the range is tomorrow. When I was first setting it up it said I needed to correct the time on my phone. Again, what!? It is correct. Always has been. Date and time are as expected. So yeah, nice to not have to deal with the early 2000s level of payment conveniences on the ferry, but usability for the app is not good.