GoToTraining

I can't get this to work at all, even for one of their "test" sessions. On the main screen of the app, I typed the session number, and it brings up an alert saying I need to download the app. The button on the alert sends me back to the App Store, which confirms I've already downloaded it, and sends me back to the app. I tried going to the support page and clicking the link there, and it just sends me to a blank white page in Safari. I tried a different device (running a newer version of iOS), and it shows a webpage that says "Tap to join the session", and when I tap it, it says "Safari cannot open the page because the address is invalid". I tried entering the meeting number from within the app, on the newer device, and it shows a spinner, darkens the screen, then half a second later resets the spinner and darkens the screen even more, and this repeats forever. GoToTraining has some serious QA issues. I've tried to join their "test session" in 6 different ways (via the app, via the webpage, via the support link, each with 2 different devices), and they all fail -- and each in a unique way! Their support page is useless, too. If there's some secret trick to making this app work, I'm not smart enough to figure it out. All video conferencing software is bad, but this is somehow the worst of all.

I’m not a sophisticated or experienced computer user, so, when I say that a program or app is easy to use, that is a universal statement for all like me. GoToTraining has a clean, simple and uncluttered interface that lets you know exactly what you need and where to find it and how to use it. This is great because you don’t have time to fumble around trying to use the app when the clock is ticking before a webinar starts. You want to be ready on time. You can use the app across multiple platforms and take a test drive before the webinar begins. Also, it is interactive so you can communicate with the administrator during the class and ask questions, and, they send calendar alerts beforehand to remind you when to be ready. What’s not to like for a simpleton like me?

This Forum has been a godsend! Thanks so much! Initially the system was a bit intimidating because it kept looping and not allowing me to connect 🤦🏽‍♀️smh as I lol!! But, once I got the hang of it I love its flexibility. I can tune in on the go regardless of where I am...I can connect from my phone and listen in the car or my tablet as well as my laptop! I would recommend this to family as well as colleagues alike and have done so! Blessings on your creativity and innovation..it’s truly an inspiration to have as a tool regardless of your profession or lack of lol! Maranatha, Dr. Ina