Study.com

The content is definitely on the mark. The problem is usability, especially with the mobile app. The developers really need to think harder about how someone is going to use this. While the tutorial videos are likely to be viewed on a desktop/laptop while seated at a desk, it’s possible but less likely that it will be used that way on a mobile device-especially a phone. It’s far more likely that a person is going to want to study flash cards or key formulas on their phone—a quick reinforcement on the go. It’s very difficult to find the flashcards. There also should be a way to save a link to the flash card sets so you don’t have to waste time searching for them. When you only have a few minutes, a person wants to get in, study something quick, and get out. This aspect really needs improvement. It’s a little overpriced considering how poorly that aspect is executed. Use from a pc while at a desk so you can take notes and work out sample problems and such is very good. Downgrading my review from 3 stars to 2 stars. Support for questions regarding content is very poor.

They make it super HARD to give feedback. There are many mistakes in the Spanish 145, 147 practice tests, but they make it nearly impossible to get help. Can’t even discuss with anyone! One example: “Which question word would you use to find out in what year Picasso painted a painting?” Obviously, it would be “¿En QUE año”, but they marked it wrong saying it was “CUANDO”…and it’s nearly impossible to send that in to them. They should make it simple; why am I paying a Premium for this service when it’s inaccurate at best, and when I ask for clarification, their responses are aloof? They reply to my request for a fix (or at least clarification) with things like “we need more info”, but only allow for one screen shot per submission. There are at least a dozen more errors, and while I believe it would be a waste of my time reporting them all, I maintain that they are doing a HUGE disservice to their all-trusting customers. Still, though, this story program is better than some prep courses, IF the test is on this material (but it could be better if they actually valued feedback), but it’s so expensive…wondering how much they pay their contributors, & could I get a free month or two for my useful corrections? I mean, they do aim for accuracy, right? Guess I’m wrong on both accounts.

I’ve been using the app for a few months now to obtain college credit. This truly is great for all types of learners! I didn’t think it would work well for me as I typically learn by hands on or interacting with an instructor. But I’ve had great success with this program! And I must say that the tech support is pretty great too. They corrected an app issue within days of being reported. The videos are awesome and the short quizzes at the end of each really help me to retain new knowledge! To the teachers: Thanks for the hard work and great material! I’m definitely going to continue paying for it until I’ve gotten all the credit I can since it’s much cheaper than traditional schools.