FutureCard: Cashback Debit

This company has some seriously good intention people working there, innovative ideas, a focus on different actions to help the world out - people, plants, animals, air, water, and other aspects of the Earth we all share. They do this while also keeping a dedicated focus on the individual account holder the sas a customer - to reward them consistently through incredible CB programs. Future presents the customer (us!) with lots choices - a plethora of categories, the ability to donate points / cash back to positive community and goal oriented organizations if you choose to, or to cash out the points and add that money to your own funds. They also have a current 4% + APY always ticking on your balance! There is no pressure put on you with a Future account - no spending requirements to meet, no number of transaction quotas to fill, no minimum balance to maintain, every transaction earns a minimum of 1% CB, access to ACH transfers with your linked accounts, and even an instant transfer menu if you want to use Venmo, Cash App, or Apple Pay to put money in your account when you need it in an instant. They have both a steady and fluctuating “earn” tab where the featured CB categories are listed - and zero limits as to how many you activate. Future doesn’t limit you or pressure you - instead they offer a constant steam of options - each one upholding some type of positive impact in the world or directly to help you and your own personal financial situation. I commend them big time. Cheers to the Future!

Great debit card for high cash back on ecological shopping like ev charging and thrift store shopping or electric bill paying through a third party sustainable energy dealer. And yet as ecological as they claim to be they still have no option to decline a plastic card in order to just use your phone with apple pay or Google pay. I know they are an option but why make them only an option? New sign ups should be able to try out the service with just their phone and if they like the way it works go ahead and order a physical card. Maybe they were thinking some thrift store don't accept apple pay. Juno is a non earth focused debit card but they used to charge their customers for a physical card for the specific reason to encourage digital wallet use as an ecological alternative to carrying multiple plastic cards. You would think an earth based card would be more interested in at least offering the option to go plastic free.

I love the concept and it’s been great to earn 5% back on used clothing at local thrift stores and other used things bought on eBay. I also love that any future bus and train tickets or bike repairs or rentals will earn 5%. The app has not been intuitive for me to use, but their email customer support has been pretty good and has helped me figure out the app better. I’ve provided them some feedback to make things more accessible. For example when I got my physical Debit card I had to activate it in the app. The app had a glitch and wouldn’t let me activate it. When I reached out I asked for help with the glitch and encouraged them to add a phone number to call to activate the card as another option for back up if the app has issues and for people who find calling a phone number easier. They then did give me a phone number I could call to activate the card with Visa. I got the app to work by installing it on a different phone. To me it’s basic that you’d include a phone number option for card activation. I hope they figure out that making things easy and accessible to all will help them grow their customer base and their social impact.