District Direct

I appreciate the District Direct and thoughtful inventors of this service. It’s not always easy to get to the offices when you’re disabled and unemployable due to past non compliant corporations not being accountable for unsafe work environments. I am permanently injured physically and mentally from past work experiences over worked with no lasting health benefits or compensation. Due to the government not holding them responsible and want us to get on food stamps and Medicaid. Thanks for the convenience and support on this app. I appreciate the compassion and understanding.

I’ve been trying to get the same issue fixed for over a week. And IT is obviously not reading the tech-support tickets that are being sent. I’ve put in two IT tickets. I’ve called multiple times I’ve even had a customer service representative try to label my tech-support tickets as urgent and that they need to read them all the way through they’re not so at this point I can’t even get into my account to get rid of section on my food stamps and it’s been over a week. I haven’t had access to food for over a week. thank you reading is fundamental and the problem could’ve been fixed. Had you simply read the ticket in the first place but I am out here starving because you guys are too lazy to READ

I created an account and first I could log in, but when I tried to sign in back again it keep saying that there is not an account with my e-mail address. So, I created another account and when I tried to put the info that it ask you to put and still it keep saying the info I put is not right and I called the DHS and they told me the info I put was right that they don’t know what is not letting link my case to my account. So, they gave me another page that I can go and from that page I was able to link my account to my ebt-card . They send me a temporary password to my e-mail and I was able to have access to my case. But, then I went back to the app and sign in with my user name and new password and is still don’t letting me access through the dc access app only I’m able to access to my account through the dhs page on line .