App Profile: PM Pediatric Telemedicine

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Rating: 4/5

I used this app to make an appointment for my daughter Charlotte and it was awesome to have this option available. The doctor was kind and helped as much as she could as she thought my daughters sickness was a viral infection but I couldn’t bring her to the office since they had no available appointments so I sent her to another clinic which then they diagnosed her with strep throat. Would definitely recommend sending them in the office rather than over the phone.

hach20002

Rating: 5/5

My daughter woke up from an extended nap at 8 pm with swollen eyes and some discharge. Combined with a fever, I was worried enough to ask online what urgent care folks recommended for a 4 year old. The overwhelming response was PM Pediatrics. Impressed doesn’t even cover my experience with PM Pediatrics. I created my online profile and within 10 minutes had a teleconference appointment that allowed my daughter to get a diagnosis AND a prescription for eye drops submitted to our local pharmacy. I was even given helpful tips on how to comfort her (some vaseline on her lashes to stop them sticking, run a humidifier, etc.) and detailed instructions on how to best get a 4 year old to allow me to put drops in her eyes. Folks, seriously, stop what you’re doing and download their app and create your profiles for your kiddos. This place is amazing. Can not recommend enough.

Jwilk77

Rating: 5/5

This is a great alternative to having to take your sick child out somewhere. Setup was easy, I didn’t have any issues completing my registration or insurance info. The wait was a little long, but I had my phone nearby and was doing other things. The provider was so helpful in getting my son’s eardrops refilled for an ear infection when our pediatrician wasn’t able to help us after hours on the weekend. Without his app, he would have been uncomfortable all weekend and we wouldn’t have been able to get a start on treating his infection. Only complaint is that during the video call, I could see the provider, but the little window where I believe I should have been able to see my camera view was black, so I didn’t know if the provider could see us or what I was actually showing her.