Discovery Cove

I recently went on a trip the app really helped

Purchases tix through official website with same email used to register account through app and there is no record of my purchase. There is no place in the app to link a reservation with a confirmation number and no FAQ or contact form to help resolve this issue!! It merely says that if you feel this is an error, please log back in with same email used to make purchase. Seriously?! The official website provides you with a link with your confirmation and directs you to download the app so that your reservation can be accessed and make planning your day easy. NOT!! Is this just another useless app taking up space and collecting my info?!

This app will not link our purchase or reservation, which renders the app completely worthless to us. It says to log in with the email under which the purchase was made. I was still logged in on my purchase (because that’s actually where the link for this horrible product is) when I loaded the app, which is what the developer claims is necessary….and no. The poor design likely required you to buy your passes from the app, which for military discount, couldn’t be done on the app. Don’t waste your time with this crummy, poorly designed app. It’s so poorly designed Sea World should be ashamed to use or promote it.