Content Transfer Professional

What a shame I use to love being able to use my camera and get the good quality pictures to my phone. Now that the app changed it no longer supports my camera and it is so confusing to use. I wish I read more of the reviews before wasting my time.

Very displeased to have invested thousands of dollars into canon products and no longer able to transfer files from camera to smart phone. My camera is not supported and the original app that I once used isn’t supported. This is enough to leave this brand and go with a competitor. This app only works with a subscription as well. Complete failure to once loyal customer.

I could see the benefit of a so-called professional app for people who engage in a lot of photography and videography as a hobby or job but for an individual who occasionally takes a video of a kid’s event, having to pay for a subscription is an obnoxious money-grab on Canon’s part. You should rethink how to build and maintain customer loyalty. Maybe you don’t actually want family camera users and want to move your customer base to professionals, in which case, best of luck to you. I’ll go back to using my iPhone to capture family memories!