Citibank UAE

Thank you for making this easy for your customers or this one. I got a new phone and it’s ridiculous how obsessed some banks can become about “security” that they neglect customer experience, I have an example won’t name the bank they’re asking me to upload a 1 min. video of me talking!!! Now think of the potential ways this can be used by internal staff let alone if there’s another data leak somewhere. Not this app. Just asked few reasonable questions knowing there are other checks and balances along the process to maintain security it was a breeze. Thank you for leading and being an example and not following the “fashion”

The most messy app i have ever seen the most common service is not existing and many cookies comes up , with no clear option to select and there is no live chat to assist , really uncomfortable App comparing with the others.

Unable to load beneficiaries or make transfers from the app.