Chevron FCU Mobile Banking

The notifications are bothersome - I shouldn’t get a notification for a transfer I did online myself between accounts. Then to clear it out, that “Mark as read” screen needs work. It’s a multi-step process and frustrating, especially when it’s for a transfer I did in the same app moments prior. The Home Screen is just not well organized or laid out. Although there’s a lot you can do in the app and I appreciate a one-stop-shop for all of mine and my children’s accounts, it’s clunky, cluttered, and not very intuitive. Definitely needs streamlining and tweaking.

I use this app for all my CFCU banking needs. I retired and moved out of the area where I could easily get to a branch. Using this app is as if I am right inside a branch! My one complaint (and because it’s frustrating, I docked the app one star), I’d I keep getting notifications that I have messages, yet (unless I’m overlooking something) there is no menu item to see messages. While looking through the app for other info I will sometimes stumble across messages, but I don’t have a clue how I got there. Can we simply get a menu item called “View Messages”? For banking, it is great. For communication? Not so much.

Love the CFCU app. I no longer live near a physical location and I haven’t missed a bit of service being able to use the app for my banking needs. Mobile deposit, transfers, increase debit card limits - it’s all there. Only thing I’d love to see added is ability to notify when traveling so that the fraud alerts don’t kick in.