Bumper: Vehicle History Report

Updating my review. After a quick e-mail, I was able to cancel my subscription. This service helped me purchase my car. For some reason, the app doesn't have a location to cancel the subscription, either in the app or in my app store (iPhone). I finally reached out to customer support and they responded super quickly! I was able to cancel the subscription with no pressure to keep it. I will keep the app ifI'm ever interested in car shopping again.

So, I purchased the subscription back in December 2023, used it, and followed the procedure to cancel the subscription. After being charged another month, I followed the directions again, making sure did it correctly. Thought all is well, and then it was taken out of my bank account again. I called their support line, and talk to someone who said they were in customer service. They tell me that it won’t be taken out any longer, and that the subscription has actually been canceled camp, sorry for your problems. Feeling very satisfied , now that I had actually spoke to someone there, it wouldn’t be happening anymore.. next month rolls around and I’m debited again. tried to call the customer support, and for some reason after almost a dozen attempts of it ringing and hanging up, I realized that someone had possibly blocked me, or as it was told probably blocked my number. I contact the card services and explain my situation and a verified through a force all the action, so they tell me they blocked my vendor from being able to ever have any type of debit on this card again. Overwhelmed, I think that person is very much and forgot about it. Then I see something come in and they declined it, and then another account with the same exact name, debit the amount, five minutes later and had opened a different window or way of debiting my account. Furious I my card and they tell me at this point I can’t do anything because it’s a pending transaction even though they had told me on the call a month prior it would never happen again, that I would have to wait till it was done being pending, and the transaction was final. to say, I’m having trouble with this card carrier not taking responsible action and letting this happen. Also, these people I hope I’m using the right word! Continue with their business practices of debiting and account where the subscription has been canceled twice and customer support verified once and here. I am out 100 bucks later, and more than likely they will try it again. Ladies gentlemen, beware. This is the never ending problem unless you happen to be in the business and need car report every month. To all others who are looking just to get a good vehicle that hasn’t been trashed in put back on the market. Stay away from this site. Beware.

I used it to find my next car I was going to buy. For a 40th the price of CARFAX I was able to use the free trial and see it’s history. They even made cancelling very easy so though I gave them $1 in total for the free trial they were very kind in cancellation and helped me find my car that I am so happy about. Thank you.