BFSFCU

The new update looks nicer, but functionality I use all the time is worse. For example, you only see 30 days of transactions now vs 90 before. The typeface and format is less compact so you have to scroll and then click/arrow more to see additional transactions in the account detail. You still need to bring back the ability (from more than a year ago) to make notes on ALL transactions, especially deposits and transfers but also debits. Compared to Chase, which is what you are being compared to and which sends me offers to transfer my deposits all the time, this app needs a lot of work.

My score should not be so high. Although I acknowledge that it’s very convenient and quite user friendly, I had a problem with the password today that had no reason to be, unless you force us to change our password periodically. I understand the need for security to be very tight but nowadays we are drowning in passwords. However, I do appreciate the app particularly for deposits. Best.

I was excited about this app especially with the facial recognition feature but after using it for a while it does not work well. The feature doesn’t work each time, maybe 1 out of 5 tries and it may or may not work. Then I try signing in the old fashion way which defeats the purpose of facial recognition. It is very frustrating. Please fix!