Bank of Oklahoma Mobile

I have had an account with BOK since 16 years old. I’m now 50 and I would never bank anywhere else. When everyone started doing bank fees, you let me “grandfather” my free checking instead of starting a new account. I was so excited when we refied our house and our mortgage was with BOK instead of getting transferred over and over. We have two checking accounts, our mortgage, and a savings account. I love the savings account because I can transfer money anytime and everytime I use my card, .50 gets put into it. The online bill pay and remote deposit makes my life so much easier. I trust BOK because they have caught fraudulent charges on my card before and got my back when we travel, so easy to exchange money and put alerts. That’s it…thank you for having an efficient bank and good employees. Long overdue kudos!

I have banked with BOK since the 80’s and always loved it, never had any issues. The last 2 years I have had so many issues and problems I’m looking at other banks for services. I have my personal account, my sisters, my non profit group all checking accounts. I also have a saving account. I had 2 safe deposit boxes which I moved to another bank after they went up over double the price. I mortgaged my house through BOK in 2003 and it was paid off after my husband lost his battle with cancer in 2015. In 2018 I tried to get a home improvement loan and was turned down, so I went to another bank and was approved. My mother also banked with you for a long time, I’m also on her account. She passed away last year leaving a living trust because of my handicap sister. It states that everything is to be left just like it is till my sister passes. So I deposit money in her account which my name is on and it is attached to my account every month. It is a check written from my sisters account to hers. They have gave me a hard time the last 2 months saying she is dead she can’t have an account. My non profit group use to get donations for special Olympics from you but then that all stopped to. I guess having 10 accounts didn’t mean anything, so now I’m down to 6 and fixing to move the non profit accounts to a bank the will help sponsor us. Don’t know if I can move my mothers because of the trust would have to see an attorney about that one. So there is my review and on I’m not very pleased. Thank you Beverly Byrd.

I’ve been using the Bank of Oklahoma app for around 7 months since I first opened my checking account for direct deposit at my job. I’ve never had a problem with this app, including the reports of Touch ID not working. Everything worked just fine for me. Until this last update was installed. As soon as the update finished I went to check my balance, and the app brought me back to the home screen. This repeated until I deleted the app and reinstalled it. I then opened the app to see that everything appeared to be working correctly. I thought maybe it was a bug with the installation on the update on top of the older software. I logged in, and sure enough my account was fine and everything was great. That was until I tried to reopen the app, and it crashed again and again like before. I thought maybe it was the new phone, and I had Touch ID set up with my account. But then I tried it with my iPhone 6S+ and got the same exact results. Both my iPhone 6S+ and my iPhone XS will not open the app without crashing until the app is reinstalled. Please fix this, it is very inconvenient to have to reinstall and log back into my account just to see what my remaining checking balance is. Thank you.