TTCU Mobile Banking

I’ve tried to use this website for a very, very long time. The bank entered bogus phone numbers for me & I have to verify who I am with those 2 different wrong numbers. I’ve called to make changes to my number & it’s still wrong. I’ve gone in person to the bank to tell them they entered the wrong number. They said they made the changes but it’s still wrong. It’s so frustrating. The website is so slow. I have to refresh it several times & close the whole site & turn it back on a couple of times. Then I have to submit my ID several times & finally it goes through after freezing up forever. Then, it wants to give a voicemail to the same 2 wrong numbers. Omg it’s sooo frustrating. It won’t even use my email address or my same cell phone number that I’ve had for 10 years. I don’t even use the dealerships phone numbers. Why does it keep wanting to call the dealership? It’s very frustrating. My whole car will be paid off before I’ll be able to use this website.

Great app. Very easy to use, and quite secure. One thing I did find underwhelming was the “Calculate Payoff” feature for loans. My app would show up to years worth of options to pay off the loan despite many more (non-selectable) years available, in addition to the actual maturity date of the same loan being a few years ahead of the options. It would also be helpful if it could show what type of additional payments you’d have to make to achieve a payoff by that timeframe rather that just the end payment on the loan.

The app was “okay” before the update. This update brought a lot of change. But, change is good! This change increased security! I have the ability to add travel notifications for my card, I can chat with a representative in my home state! No more dealing with people with foreign accents! If you see any negative reviews for this, it’s simply because elderly people HATE CHANGE!!