WorthPoint

Once upon a time this app was great, It has the Resources in the data base. Unfortunately, they upgraded it. Now it will never remember me once I just move screens, even if I set up biometrics. When you the try to log in the first try says you’ve tried too many times, then you are locked out until you can get them to unlock it. You will be paid full service customer and the app will tell you to upgrade to see the full scope of the item and the prices. When you log in it blocks you as if they hold the Kroger to Fort Knox , then I could not copy and paste as I could in the past . Last defaults seem counter intuitive. I wish this high cost would go into making it accessible to paid members. I have no problem using the free version with limited intel , but once you pay, you can’t even get into the app. Frustrating! I miss the app I enjoyed so much.

After the latest software update, I now have to login every single time I navigate away from the app. Even with the biometric login, the new loading screen/sequence takes forever and has ruined what was previously a very convenient workflow. Also, opening fanfare makes my phone think a video/audio is playing so whatever I’m listening to (podcast/music) is interrupted. And this happens EVERY SINGLE TIME I go to the app after looking at something else. Whoever added these “features” clearly does not understand how WP subscribers use the app and what made the substantial fee worthwhile. Now getting the info I need at the pace I need it isn’t any more efficient than trial and error Google searches - and those are free. The category menus/breakdowns are atrocious and completely useless.

This is the worst run site I have ever used. As others have stated, if you are a reseller you really have no other options that allow you to see old eBay records. If there were, this company would no longer exist. Constantly locking you out for too many failed log-in attempts when you tried…….once. And that’s using the correct password! If there is a problem processing your payment they lock you out INSTANTLY even if you’ve been a customer for years. I tried updating my payment information and immediately got an email that I had cancelled my subscription. When I tried to sign back up I’m told I already have an account. I finally access my account to find a banner that says my account is suspended for payment due. Just below that…….my account info says I’m active and fully paid. I go to the price guide…….prices are locked. I try to upgrade just to see if I can get access……it says I’m fully paid and won’t let me change anything. Look at the other reviews. This is far, far from a new thing and they are completely incapable of fixing it. Complete incompetence. They need to hire software people who know what they are doing because this is pathetic.