EBTH

I absolutely love this authentic auction app. They have stated so consistent with app layout and ease of biding simple and wonderful display of items. Everything I have purchased has been exactly as pictured the only reason I don’t purchase more from this site is due to the outrageous shipping cost even of smaller items. I understand why some items have higher shipping costs but I pass on a lot of smaller items and limit my bids due to the shipping cost of items which is outrageous. I also wish there where more of these places for pick up other than Ohio if they where in Charlotte Nc this app would be the best thing ever. But it’s tough to drive to Ohio for all these purchases. If they switched it up it would be amazing!

The app itself works flawlessly. Looking through all the auctions is addictive. Very handy shipping estimator. Easy payment system. The 5 minute extension to bidding makes total sense once you think about it and actually read through the rules & regs but can be a bit of an unpleasant surprise to new users as most of us don’t actually read all the fine print—I certainly didn’t. As this is the place where we’re really supposed to be commenting on app functionality, I suppose I should stop here. However, I’m sure people want to know how things work after you win the auction. I’ve purchased three items. Two were shipped promptly, one didn’t ship until I inquired what happened nearly three weeks after purchase. I sent my inquiry via email and never heard back directly, but the very next day I noticed when I logged in that the pkg status had changed. I think they need a little customer service improvement in that area. Of the 2 items received one was packed well, the other was a shave mirror and poorly packed. I’m surprised it didn’t break. Overall, EBTH is a fun place to find unique items. Going forward, though, I’ll proceed with a pinch of hesitation depending on type of item purchased & if I feel willing to track down items that should be shipped more promptly.

Although I have purchased some great household and decorative items, I would caution bidders to be extremely careful when buying diamond jewelry. I bought a diamond necklace that arrived with tan diamonds. When I went back and read the pull down item description, it listed tan diamonds. I felt that this information should have been in the banner not hidden in Item Description. I felt duped. Also, unlike eBay, it it difficult to ascertain the size of jewelry pieces. Almost all sizes are in mm, so unless you are a gemologist, it is hard to determine sizes. I purchased what appeared to be a nice sized pendant with several diamonds, and I tried to determine the size based on mm. It was so tiny, approximately a 1/4 inch that I thought I had been sent the wrong item. eBay will show pieces against a ruler so at least bidders have a visual for size comparison. So, considering the risk of getting stuck with expensive, unused items, I now pull out of bidding on expensive jewelry. To my knowledge, there are no returns on EBTH as compared with eBay.