App Profile: Find It, Fix It

Kkcb32

Rating: 3/5

I walked by a city electrical or some sort of cable box, and it was wide-open with wires were hanging everywhere. But when you’re in the app, there’s no category for this. Or, another example is construction damage to roads, which isn’t a pothole issue, but more about the crappy job they did filling damage to the roads, almost making it worse. Where do I report that?

ChrisMalone

Rating: 5/5

I’ve reported a lot of issues like dead animals and illegal dumping. The issues are normally solved within a few days. Just because an issue is closed doesn’t mean they’re ignoring it! I had a safety issue and tripping hazard I reported closed with seemingly no resolution. Then, I got a call from the city a couple days later asking for some additional information, so they could fix it. It seems issues may be closed when they’re routed to an appropriate department rather than when their fixed which seems to be the primary source of confusion

mikegrenky

Rating: 2/5

The app is a cool idea and works great for submitting issues, but there is no detail or communication after you submit. My case was just marked “closed” one day and there were no details. Even a single sentence would be nice. That was disappointing as I had hope for this app.