WasteConnect

They told me the service would be cheaper if I went onto auto pay. Two years later, I found that auto payment unless you continually check your bill means I’m a sucker! What it actually meant was, they will continue to raise your bill. A door to door Canvaser for another company came and asked me how much I was paying and told me they could provide their trash service service to me cheaper. I decided to dig in and look at it. Come to find out every four months for the last two years they have considerably raised my bill to where I was paying $285 for four months of service. Digging a little deeper, I found out my next-door neighbor only paid $115 for four months of service. The neighbor on the other side of me only pays $165 for four months of service come to find out not one neighbor on my cul-de-sac paid the same amount and they were all paying considerably less than what I was. You would think that I had provided my services to for the last 10 years would reward me with cheaper prices for my continued service but no auto payment. Let’s steal your money for your trash service. Highly recommend if you use this company don’t do auto pay and definitely do not trust them, I would like you to understand when I say this, this was not my only problem with them. It was just the final problem with them when I decided I’m done giving you my money they’ve thrown my trash trash can “accidentally” in there truck then charged me to use theirs. That was about three months ago. The list goes on and on since I’ve been with them for over 10 years can’t believe I just kept putting up with it.

We started when the company was Queen City Disposal in Clarksville. The company merged with Waste Connections but it’s still local to us. I will forever remember the day I left some expensive rechargeable batteries in a bag to be charged, and my wife thought they were trash. She put them in the dumpster and rolled it out to the curb. Fortunately she told me about it and I called Queen City , told them if the problem, and asked if they could skip the pickup. The man on duty drove out to my house and rolled the cart back up the driveway. The batteries were safe when I returned home. At that point they had a customer for life.

The workers are hardworking , courtesy and how they manage cars parked on the street is a nothing less than amazing. Had a bulk pick up month ago. Excellent. Gone in a flash. I’m grateful for all they do. As a young adult my boss at the time groomed his younger staff ( abt 21 young green kids just fresh out of college to respect everyone who worked where I did ( local county government job). He introduced us to high officials, as well he introduced us to many department leaders and their staff…. and to janitors and security workers. Then he told a story abt how important it was to have clean offices ect. He used example of if you were at a hospital and your operating room was dirty what would you think. How important every individual makes a difference within there workforce….Well I’ve never forgotten that sermon abt taking time to appreciate all workers . My boss had high expectations of his staff and that lesson was only the beginning of what he taught us green kids, many of us stay to retirement. Thanks for all you folks do my make my neighborhood look great and thanks for being responsible and respectful of property.