Vibe Credit Union Mobile

The upgrade to the app has made it easy to view all accounts at once and user friendly and user friendly to make payment and prevent fraud by turning your account on and off. Thank you for viewing it from our side.

For the past SIX HOURS, I’ve been unable to deposit, withdraw, or even access my account due to a “system update”... I’m not even sure how long this will take because when I called the 24/7 hotline for more information, I sat on hold for 20 minutes just for them to tell me “we don’t know”….!? It’s not exactly comforting that my financial institution has no idea when I’ll be able to access my own money. The cherry on top is that I can’t even handle all of my responsibilities once the system is back online because y’all will freeze my account and force my card to decline if I make “too many” transactions in a day. Looks like it’s time to find a new bank.

I’ve gone to the branch three times along with talking to customer service twice. I once used check deposit consistently every month. Now I get an error message where I am not able to use it. Needs to be fixed otherwise I may be changing credit unions since I’m not close to a vibe credit union any longer where I’ve moved. Other online features work well.