Upshıft - Find flexible shifts

I started working for upshift back in 2018. I have taken a few years off. Honestly, even back then it wasn’t my first choice for gig work, but it was at least an option. There were several others in the area so if one app was slow, you can just get work on a different app. I miss that. Within this last year I have been using upshift a lot more. It still a way to get work when pressed, but it has its slow weeks. Which makes it difficult to have a consistent pace. It’s been dead for the last 3.5 weeks. The “available shifts” are not really available. You can apply, but a lot of the companies already have certain workers in mind who they will accept. So it’s unfair because you can actively apply for shift and not be accepted. Lately, I have got accepted for the last 8 shifts that I applied for and I have a 4.9 rating out of 5 stars. The review about the health insurance by Madehjion is true. Their health plan doesn’t cover jack, not even prescription meds but they take out $25/ week which is $100/ month and it’s hard to get them to stop if you opt out of it. I have tried contacting them and they keep saying it’s a 3rd party insurance and their hands are tied. The insurance company has been ignoring my emails and phone calls. Also the app is outdated and I don’t foresee upshift having much of a viable future in the next 2 years. The pay is low and the jobs are lousy.

I worked 3 shifts with them and got suspended. I still don’t know if I will receive pay from those 3 shifts. First reason it’s terrible is because it’s mainly based on the time the manager clocks you in. So my 1st strike came because the manager clocked me in 15 minutes later then I arrived. Also the app didn’t notify me of this strike so I could appeal it. 2 more Strikes came because I accidentally clocked back in after I clocked out, once you clock out the BRIGHT BLUE clock in button is still there and this was my first shift so I pressed it again because it’s confusing, then I realized I didn’t need to press it again and I tried to clock out but it said “wait 30 minutes to clock” so I waited so then I received 2 strikes for “falsifying timesheet”, again didn’t get a notification for those either. Another terrible thing is that your “permanently forever banned” because of 3 strikes.. 3? There are a million circumstances that can make you late or no show, or clock in late or clock out late. Your phone could die, misplace your phone, phone stolen, power outage, there could be traffic or an accident, or medical concern. I live in Atlanta GA and there’s ALWAYS traffic everywhere and always some kind of accident, a 30 minute drive can easily turn into an hour. Also I showed proof on how I didn’t deserve these strikes but of course no response or only automated ones. Which I don’t understand that because it’s such a small app, how can’t you have correct customer service when you barely have any customers?????

Unfortunately there isn’t enough jobs to make a real living. I live in Cleveland, Ohio and there are so many hospitality options out here yet Upshift offers a small fraction. If you’re not into banquet serving or have experience as a cook there will not be many options to choose from. You’re lucky if you get chosen for a shift at all. So many people use the platform yet there is limited work. On a positive note, the shifts that are there have great payouts, you can make up to $15/hr. I love how you are in control of clocking in and out, and that you get complete info about each shift before applying for it. The app is very easy to use. You are able to keep track of shifts you’ve applied to, got accepted for, and completed. You are even able to rate each shift after clocking out. There also opportunities to get hired permanently or become a regular upshifter at a specific location. You get paid every Friday as a w2 worker. All in all the app is great, I just wish there was more to offer.