TVG - Horse Racing Betting App

I love the app and have had it for a few years. It’s now really glitchy. I bet a little for fun every day and it is disappointing and confusing because I can’t pay super close attention while doing other things. 1. Doesn’t show a bet unless it is closed and reopened. I have bet twice on the same race because it doesn’t show my bet. I don’t mind losing some money, but I don’t want to lose more because the app is defective. 2. Doesn’t auto refresh. Sometimes it’s many races behind. Example: It shows race #1 is in 2 minutes. But the track is on race 4. Not just one track, but several: Thorough breds and harness. It won’t refresh even if closed and reopened. I hope it can be fixed soon. I will be happy to upgrade my review once it gets better.

I had accidentally deposited 600 into my TVG account instead of 6 on a Thursday night. The only way you can contact them is through fanduel chat service. No phone center. Was on this cat live with an agent for 24 mins Friday the very next day. Before a holiday weekend. The gentleman told me the funds were on hold and it wasn’t going to hit my account. Well he lied! The funds were quickly taken away from my TVG account so I couldn’t spend money that wasn’t there. Nice one fan duel. What a quick response to make sure your money wouldn’t be spent, yet on Tuesday after a holiday weekend the funds were debited from my account. It is Wednesday and I still have received a refund! Best part is I was heading out of town for vacation, so when the customer service agent told me it was all taken care of i was relived. What a joke! After explaining to them over and over the ach wouldn’t be returned by the bank, that they would have to credit the account and not my bank. They still said no. Asked for a manager to call me, but said it will be by email. I am canceling my account. I’m going to have overdraft fees, yet they still don’t care enough to keep me as a customer. Been with them for 3 years now! Good luck if you have an issue or mistakes!

I have been using TVG for the past five maybe seven years. I was one of the first users that I knew of no referred multiple people to the website. I’ve also exposed countless people at bars restaurants coworkers etc. to this website and have enjoyed many nights and days using the site. I think it is a very user-friendly site and I think there’s not much that can be better. I do however think a certain point reward should be given to long-term users as well as consistency in use. I think it’s absolutely ridiculous that I still pay five dollars per transaction and I think at some point there should be for every 10 deposits the next two or three or something of that nature. Five dollars goes a long way on your site.