Turbo Card

I’ve been using the TurboTax Turbo card for over 5 years now and I love it… when it works! There have been too many times where I’ve had money stashed in “The Vault” and needed to access some money and wasn’t able to because the app was glitching or whatever the issue is. It says “There was a problem processing your request. Please try again later.” But, later may be the next day! It’s aggravating!! Especially when you’re in a bind or having an emergency! For instance, I was Stuck on the side of a road and needed to send gas money to someone who was going to come help me, but I couldn’t send them any cash because I couldn’t access my cash! Please fix this issue!

I’ve used this card for quite some time now. I switched for a short while to another banking app, not gonna say who (chime) but they tried to rip me off for an entire paycheck and I left! Came back running to intuit! I’ve had fraudulent charges here once, and intuit quickly flagged the transaction stoping further transactions and canceling card. The transactions still went through however :(! But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? I didn’t understand why this was necessary but I ended up with a refund! The new card came VERY quickly as well! Surprisingly fast! With that other banking app (chime) it took literally 12 days to get a néw card from them! Like I said some times banking feature work, other times (or banks?) don’t! Apple isn’t compatible with Turbo? Weird right? Anyway! Aside from the $4.95 monthly fee for using this service I have no issues with Intuit’s “bank-like” service. But get no illusions, IT ISN’T A BANK! And like other “banking apps” they are simply out to make a buck off ya just like the banks and every other money service in the world. Except Chime they are free right? Lol!

HONEST REVIEW: I have a traditional bank and this card/app! My account was hacked and account was fully depleted!!!! The compass sending me through hoops even though I called them to advise them that the card may have been compromised. They advised me that they would turn off the account and block all transactions and send me a check in the mail for the full amount that they were able to verify was still in my account. 2 days later I called to check on the status of the check and they told me the day after they “blocked” the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Now I am being sent through hoops to file a dispute!!!! It’s been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! I am out of my money and yes it was a substantial amount!!!!